Fanvil DB20-H Phone Station

The Fanvil DB20-H Phone Station is a professional SIP-based expansion console designed to work with compatible Fanvil IP phones and provide convenient access to multiple extensions, contacts, and call management functions. With a large number of programmable DSS keys, multi-color LED status indicators, an LCD display, and flexible installation options, the DB20-H is suitable for hotel reception desks, front offices, security stations, dispatch centers, and other environments where staff need to monitor and quickly access multiple telephone lines or extensions. Its programmable keys can be configured for speed dialing, busy lamp field monitoring, call transfer, intercom, and other supported functions, helping reception and service teams manage calls more efficiently from a centralized workstation.

Product Features

Professional Phone Expansion Station

The Fanvil DB20-H is designed as an expansion console for compatible Fanvil IP phones, increasing the number of programmable keys available to receptionists, operators, and other users who need access to multiple extensions.

Multiple Programmable DSS Keys

The expansion station provides numerous programmable DSS keys for assigning extensions, speed-dial numbers, call functions, and other supported features. This allows operators to access frequently used contacts with a single button press.

Busy Lamp Field Monitoring

The programmable keys can be used for busy lamp field monitoring, allowing users to quickly identify the status of monitored extensions through the corresponding LED indicators.

Multi-Color LED Indicators

Each programmable key is equipped with a multi-color LED indicator that provides visual status information for monitored extensions and configured functions. This makes it easier for reception and office staff to identify available, busy, or active lines at a glance.

LCD Display

The DB20-H features an LCD display for presenting information associated with the expansion station and its configured functions, providing users with a clear interface for managing programmed keys.

Hotel Reception Applications

The DB20-H is particularly suitable for hotel reception desks where staff may need quick access to guest rooms, housekeeping, maintenance, concierge, security, and other departments.

Speed Dial and Call Management

Programmable keys can be configured for speed dialing and supported call management functions, reducing the time required to manually enter frequently used telephone numbers and extensions.

Intercom Support

The expansion station can be configured for intercom functions when connected to a compatible IP phone and SIP communication system, providing convenient internal communication between departments and extensions.

Call Transfer Support

Operators can use programmed keys to quickly transfer calls to frequently contacted extensions, making the DB20-H useful for reception, customer service, and centralized telephone operations.

Flexible Installation

The DB20-H can be installed on a desktop alongside a compatible Fanvil IP phone. Its expansion-oriented design helps keep frequently used extensions and telephone functions organized in a single workstation.

Suitable for High-Volume Communication

By providing quick access to numerous contacts and extensions, the DB20-H helps receptionists, operators, dispatchers, and service personnel handle multiple communication tasks more efficiently.

Product Specifications

• Brand: Fanvil
• Model: DB20-H
• Product type: SIP phone expansion station
• Device category: DSS key expansion console
• Primary application: Hotel reception and professional telephone operation
• Compatible device: Compatible Fanvil IP phones
• Programmable keys: Multiple programmable DSS keys
• Key functions: Speed dial, BLF, call transfer, intercom, and other supported functions
• LED indicators: Multi-color LED status indicators
• Display: LCD display
• Extension monitoring: Supported through programmable DSS and BLF functions
• Speed dialing: Supported
• Busy lamp field: Supported
• Call transfer: Supported
• Intercom: Supported
• Installation: Desktop
• Intended users: Receptionists, operators, hotel staff, security personnel, dispatchers, and customer service teams
• Recommended environments: Hotels, offices, reception areas, security desks, call handling stations, and commercial facilities
• Communication system: Compatible SIP and IP-PBX systems
• Network connectivity: Provided through the connected compatible IP phone
• Power: Supplied through the compatible phone or supported connection
• Configuration: Configured through the connected Fanvil IP phone and compatible telephone system
• Colour: Black
• Primary use: Extension monitoring, one-touch dialing, call handling, and telephone function expansion
• Manufacturer: Fanvil Technology Co., Ltd.