Grandstream UCM6202 IP PBX

The Grandstream UCM6202 IP PBX is an enterprise-grade unified communications solution designed for small and medium-sized businesses that require a powerful, secure, and easy-to-manage business telephone system. Supporting up to 500 users, 50 concurrent calls, 2 FXO ports, 2 FXS ports, SIP trunks, voice and video communications, call recording, IVR, call queues, and conferencing, the UCM6202 provides a complete platform for integrating IP phones and traditional telephone lines.

With built-in Gigabit Ethernet, PoE+, USB and SD storage support, plus comprehensive security and call management capabilities, the UCM6202 is suitable for offices, hotels, schools, hospitals, call centres, and multi-department business environments.

Product Features

Supports Up to 500 Users

The UCM6202 can accommodate up to 500 registered SIP users, providing sufficient capacity for growing organizations and multi-department IP telephony deployments.

Up to 50 Concurrent Calls

Supports up to 50 simultaneous calls, allowing multiple employees and departments to communicate efficiently during busy periods.

2 FXO Ports for PSTN Lines

Equipped with 2 integrated FXO ports for connecting traditional PSTN telephone lines directly to the PBX, providing flexibility for organizations transitioning from analog to VoIP communications.

2 FXS Ports with Lifeline Support

Includes 2 FXS ports for connecting analog telephones, fax machines, and other compatible analog equipment. Lifeline capability provides additional resilience for traditional telephone connectivity.

SIP Trunk Support

Supports SIP trunk connectivity for integrating the PBX with VoIP service providers, enabling businesses to benefit from flexible and cost-effective IP-based calling.

Auto Discovery and Zero Configuration

Grandstream’s Zero Config functionality simplifies the deployment and management of compatible Grandstream SIP endpoints, reducing configuration time for larger installations.

Built-In Call Recording

An integrated call recording server enables organizations to record conversations for training, compliance, customer service, and operational requirements.

Advanced IVR and Auto Attendant

Supports up to 5 levels of Interactive Voice Response (IVR), enabling businesses to create professional automated menus that direct callers to appropriate departments or extensions.

Call Queues and Ring Groups

Advanced call handling features such as call queues, ring groups, call forwarding, call transfer, call park, paging, and intercom help businesses manage incoming and internal communications efficiently.

Conference Calling

Supports up to 3 password-protected conference bridges with up to 25 participants, making it suitable for team discussions and business collaboration.

Voice and Video Communication

Supports SIP-based voice and video endpoints, allowing businesses to build an integrated communications environment for voice calls, video calling, and conferencing.

Integrated Security

Supports technologies such as SRTP, TLS, and HTTPS to protect voice communications, administrative access, and sensitive business information.

Gigabit Network Connectivity

Dual 10/100/1000 Mbps Gigabit Ethernet ports provide fast network connectivity, while integrated PoE+ support offers greater flexibility during deployment.

USB and SD Storage Expansion

USB and SD interfaces provide additional storage options for call recordings, system backups, and other PBX data.

License-Free PBX Platform

The UCM6202 provides extensive unified communication functionality without recurring licensing fees for its core PBX features, helping reduce long-term communication infrastructure costs.

Product Specifications

• Product Type: IP PBX / Unified Communications System
• Brand: Grandstream
• Model: UCM6202
• Maximum Users: Up to 500
• Concurrent Calls: Up to 50
• FXO Ports: 2
• FXS Ports: 2 with Lifeline Capability
• SIP Trunk Support: Yes
• Conference Bridges: Up to 3
• Conference Participants: Up to 25
• IVR: Up to 5 Levels
• Network Interfaces: 2 × 10/100/1000 Mbps Gigabit Ethernet
• Power over Ethernet: PoE+ Support
• Peripheral Interfaces: USB and SD Card
• Call Recording: Built-In
• Call Detail Records (CDR): Supported
• Call Queues: Supported
• Auto Attendant: Supported
• Zero Configuration: Supported for Compatible Grandstream SIP Endpoints
• Voice and Video: SIP Voice and Video Support
• Security: SRTP, TLS and HTTPS
• Analog Device Support: Analog Phones and Fax Machines via FXS
• PSTN Connectivity: Traditional Telephone Lines via FXO
• Applications: Offices, SMEs, Hotels, Schools, Hospitals, Call Centres, Retail Businesses, Corporate Environments, and Enterprise VoIP Installations