Pmz limited offers secure and affordable in-house delivery services within Nairobi and its environs.

For clients located outside of Nairobi we have reliable shipping partners like Fargo Couriers, G4S Courier,

1. Order Processing:

  • Orders are typically processed within 1-3 business days of receiving payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Standard Shipping

  1. Pmz Limited offers free Shipping within Nairobi for goods worth KSH 10,000 and above for packages that can be ferried on motorbikes, call  +254711445234 for estimates for bulky goods. For goods bellow KSH 10,000 we charge a flat rate of KSH 350.
  2. For fragile and delicate products, we advise our client to have insurance on the product when on transit.
  3. Orders received before 15:00 hours  will be discharged the same day while orders placed later than 15:00 hours  will be dispatched the next day.
  4. Orders placed from outside of Nairobi will only be dispatched once full payment is received and confirmed.

3. Delays and Issues:

  • While we make every effort to meet estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. Always contact Pmz Limited for further details and explanation for the delays , however we always do our best to avoid such circumstances.

4. Returns and Refunds:

5. Contact Us:

If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at following Details;

Customer Service/ Sales Enquiries

Email: sales@pmz.co.ke

Phone:  +254711 445 234

Operating Hours: Monday to Friday, 8:00 AM – 5:00 PM (EAT)

 

We appreciate your business and aim to provide the best possible shopping experience. Thank you for choosing Pmz Limited

This Pmz Limited Shipping Policy is subject to change without prior notice. Please review it regularly for updates.